The Ametros home office will be closed Christmas Eve (After 3PM EST) and Christmas Day (All Day)

FAQs


Ametros Company FAQs →

How do I verify eligibility and benefits?

To verify eligibility and benefits, including covered body parts and eligibility date for your patient, contact CareGuard at 877-905-7322.

Steps for Eligibility and Benefits Verification

When you need to verify your patient's eligibility and benefits, it's a straightforward process:

  1. Contact CareGuard: Dial the dedicated helpline at 877-905-7322.
  2. Provide Necessary Details: Have the patient's information ready, such as their identification number and any specific details regarding the settlement.

What Information Will You Receive?

By contacting CareGuard for eligibility verification, you can obtain:

  • Confirmation of covered body parts.
  • The specific eligibility date (settlement date).

Further Questions on Eligibility Verification?

If you have further questions regarding eligibility verification or specific benefits, CareGuard can provide additional support. Contact their helpline or visit their website for more detailed guidance.

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