FAQs

What if I need a new doctor?

With CareGuard, you can see any doctor you would like, with no restrictions. If you need to switch doctors/pharmacies, we ask that you please give us a call. We will reach out to them and make sure CareGuard is setup in their system as the payor for your medical bills. That way, when you show up for your visit, you only have to mention CareGuard and everything will be ready to go. Please note, you can choose any doctor/pharmacy you want; they do not have to be within our network. Our Care Advocate team will help you find doctors or pharmacies. Just give us a call!

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