FAQs


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FAQs CareGuard

Who notifies my doctors/how do they find out about CareGuard?

When you become a CareGuard member, our team will notify your doctors, providers, and pharmacies about our billing procedures for CareGuard.

Welcome Packet Information

Your CareGuard welcome packet includes essential information in case you visit a new provider. This allows you to inform them about CareGuard if our team has not contacted them yet.

What If I See a New Provider?

If you start seeing a new doctor or provider, simply present the information from your welcome packet. This ensures they know how to bill CareGuard correctly.

For more details, don't hesitate to reach out to us for assistance with transitioning your healthcare providers to the CareGuard billing system.

providereducation@ametros.com

Disclaimer:

The information provided here is for general educational and informational purposes only and is not intended nor does it constitute legal, tax or financial advice. We're happy to explain general concepts and navigate resources; however, our guidance should not be relied upon as a substitute for advice from a qualified attorney, tax advisor, financial professional or other licensed advisor. Decisions regarding your specific circumstances should be made in consultation with the appropriate professional.

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