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FAQs


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FAQs CareGuard

What happens if I run out of money?

When your MSA funds are exhausted or depleted, CareGuard will notify both you and Medicare. If the appropriate attestation and supporting documentation are submitted demonstrating compliance with Medicare Set-Aside requirements, Medicare may step in as the primary payer for Medicare-covered, injury-related services during the period of exhaustion or depletion. It is important to continue having your healthcare providers bill CareGuard for your treatment during this time.

Billing After MSA Exhaustion

Even after your MSA funds run out, your providers should still send their bills to CareGuard. They will receive an Explanation of Review (EOR) showing a denial, which instructs them to bill your secondary insurance. Ensure your providers have your secondary insurance information to proceed with billing.

Role of Secondary Insurance

Your secondary insurance plays a crucial role once your MSA account is depleted. You must provide this information to your provider if it hasn’t already been done.

Annuity and Replenishment of Funds

If you have an annuity, MSA funds will be replenished periodically. Once replenished, your MSA account will resume covering expenses as the primary payor.

Additional Considerations

Be aware that per CMS guidelines, CareGuard cannot reimburse for copays or deductibles. For more detailed guidance, please refer to the CMS documentation on handling Medicare Set-Aside funds.

Disclaimer:

The information provided here is for general educational and informational purposes only and is not intended nor does it constitute legal, tax or financial advice. We're happy to explain general concepts and navigate resources; however, our guidance should not be relied upon as a substitute for advice from a qualified attorney, tax advisor, financial professional or other licensed advisor. Decisions regarding your specific circumstances should be made in consultation with the appropriate professional.

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