FAQs

I was charged but did not leave the pharmacy with my prescriptions. What is this extra charge?

This is an authorization, not a charge. Like many companies, Ametros uses temporary authorizations to confirm your payment method. The authorization may appear as “pending” on your bank or credit card statement. The authorization will never process and will expire. It may take your bank account or credit card a few business days to reflect this.

If you would like to confirm a specific transaction is an authorization, please contact your card issuer or bank directly.

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