FAQs


Ametros Company FAQs →

Who notifies my doctors/how do they find out about CareGuard?

When you become a CareGuard member, our team ensures your doctors, providers, and pharmacies are informed about billing procedures for CareGuard.

Welcome Packet Information

Your CareGuard welcome packet includes essential information in case you visit a new provider. This allows you to inform them about CareGuard if our team has not contacted them yet.

What If I See a New Provider?

If you start seeing a new doctor or provider, simply present the information from your welcome packet. This ensures they know how to bill CareGuard correctly.

For more details, don't hesitate to reach out to us for assistance with transitioning your healthcare providers to the CareGuard billing system.

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