The Ametros home office will be closed Christmas Eve (After 3PM EST) and Christmas Day (All Day)

FAQs


Ametros Company FAQs →

Who has access to my CareGuard account?

You are the primary individual with access to your CareGuard account. If you wish, you can designate someone else to access your account. This option gives you flexibility and control over who views or manages your information.

CareGuard Representatives

CareGuard representatives are granted access for the purpose of assisting you. This can involve compiling your reporting or aiding you through our dedicated Care Advocate Team. Our representatives maintain strict security measures to ensure your information's confidentiality.

Rigorous Security Protocols

At CareGuard, your identity and information security are of the utmost importance. We implement rigorous security protocols to protect your account, ensuring that all access is both secure and authorized.

For more detailed information or to clarify any questions, you may refer to our full FAQ or contact our support team directly.

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