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FAQs CareGuard

What happens if I run out of money?

When your MSA funds are exhausted, we will inform both you and Medicare of the depletion. It's important to continue having your healthcare providers bill CareGuard for your treatment during this time.

Billing After MSA Exhaustion

Even after your MSA funds run out, your providers should still send their bills to CareGuard. They will receive an Explanation of Benefits (EOB) showing a denial, which instructs them to bill your secondary insurance. Ensure your providers have your secondary insurance information to proceed with billing.

Role of Secondary Insurance

Your secondary insurance plays a crucial role once your MSA account is depleted. You must provide this information to your provider if it hasn’t already been done.

Annuity and Replenishment of Funds

If you have an annuity, MSA funds will be replenished periodically. Once replenished, your MSA account will resume covering expenses as the primary payor.

Additional Considerations

Be aware that per CMS guidelines, CareGuard cannot reimburse for copays or deductibles. For more detailed guidance, please refer to the CMS documentation on handling Medicare Set-Aside funds.

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