The Ametros home office will be closed Christmas Eve (After 3PM EST) and Christmas Day (All Day)

FAQs


Ametros Company FAQs →

Is the CareGuard Card a debit card?

The CareGuard card is not a debit card; it functions similarly to a traditional insurance card. It is used primarily to inform doctors and pharmacies that bills should be sent directly to CareGuard, rather than for direct withdrawals or purchases.

How to Use the CareGuard Card

The card is designed to streamline medical billing, allowing healthcare providers to send bills directly to CareGuard. This ensures that your medical settlement funds are utilized according to the settlement terms.

Accessing Your Medical Funds

It's important to note that you cannot access or withdraw money directly from your CareGuard account on demand. The account is structured to hold your medical funds as specified in your settlement agreement, ensuring they are available for their intended purpose.

When to Contact Care Advocate Team

For any questions about deposits or specific withdrawals from your CareGuard account, you should contact our Care Advocate team. They can provide detailed information and assistance tailored to your individual situation.

By understanding the specific functionality of the CareGuard card, you can effectively manage your medical funds and adhere to the agreements set in your settlement.

Get Advice

Get your questions answered by an expert. Scheduling a consultation is quick and easy.