The Ametros home office will be closed Christmas Eve (After 3PM EST) and Christmas Day (All Day)

FAQs


Ametros Company FAQs →

How do I use my CareGuard card?

Using your CareGuard card is simple and straightforward. Just present it at the check-in when visiting a doctor or pharmacy, and your bills will automatically be processed by our Care Advocate team. The CareGuard card functions similarly to a traditional insurance card. It’s designed for easy use, ensuring you have a hassle-free experience at medical facilities.

Benefits of Using the CareGuard Card

There are no co-pays required when using your CareGuard card. Once the bill is received, we will apply any network savings and handle the payment on your behalf.

Understanding the Care Process

For additional information on how our Care Advocate team operates and what to expect after your bill is processed, refer to the cardholder guidelines provided during your enrollment.

By following these steps, you ensure that your medical bills are managed efficiently with minimal effort on your part.

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