If your doctor has any questions regarding who we are, please have them give us a call at 877-275-7415. Our telephone number is also on the back of the membership card. We can explain to them who we are and assure them that we are working on your behalf. You can avoid this by giving us a call prior to your doctor visit to allow us a chance to reach out to your provider ahead of time to notify them that you will be coming in with your Amethyst card.