Here at Ametros, we pride ourselves in keeping our members happy. Before you cancel we would love to speak with you and find out what we can do differently to keep you. However, if you still want to cancel your membership, simply go to the “My Profile Page” located at the upper right-hand corner of the home page after you sign in. There will be a red button on the right that says, “Cancel my Account.”

For security reasons, we may check to see if your payment method is valid. As an Amethyst member when you attempt to fill a prescription at your pharmacy, you may see a pending transaction on your payment method. This is not a charge, but a temporary authorization Ametros utilizes to verify your payment method. The authorization will be released when you leave the pharmacy with your prescriptions and Ametros successfully charges your account. If you do not pick up the prescriptions from the pharmacy, the authorization will expire after 48 hours. However, it may take 3-5 business days for your bank or credit card statement to reflect this.

This is an authorization, not a charge. Like many companies, Ametros uses temporary authorizations to confirm your payment method. The authorization may appear as “pending” on your bank or credit card statement. The authorization will never process and will expire. It may take your bank account or credit card a few business days to reflect this.

If you would like to confirm a specific transaction is an authorization, please contact your card issuer or bank directly.

An authorization is released by Ametros if we are notified you did not pick up your prescriptions from the pharmacy, or when we have successfully charged for your prescriptions. If you see a pending amount, your card issuer will remove it typically within 3-5 business days, and you will not be charged.